Frequently Asked Questions

  • Raw materials grades are meticulously sourced from trusted and reputable suppliers, including industry leaders such as Sabic, Solvay, BASF, and many others. The production of our high-quality filament materials, along with efficient shipping operations, takes place out of Beaverton, Ontario, Canada, ensuring top-tier reliability and excellence.

  • We proudly offer a hassle-free 100% guaranteed return policy for your peace of mind. If you find that you are not completely satisfied with your purchase, simply return the product to us in its original packaging within 30 days of receipt. Upon receiving the returned item, we will promptly issue you a full refund (excluding the original delivery charge) within 30 days. Your satisfaction is our top priority.

  • Our inventory is updated in real-time, so if it shows as in stock, you can be assured it will ship the same day if your order is placed by 12:00 PM EST. If your order is submitted after that cutoff time, it will ship the next business day. Depending on the shipping option selected as well as your specific location, you can expect delivery within 1 to 5 business days anywhere in North America.

  • We do not accept purchase orders for our products or services. Thank you for your understanding and support as we maintain our quality and service commitment.

  • Please do not hesitate to call us at (437) 294-6466 or reach out via email at info@next3dp.com. We are available to assist you during our business hours, which are Monday through Friday from 9:00 AM to 7:00 PM Eastern Standard Time.